Terms of Website Use

Rhino Rack Pty Ltd

(ABN 63 122 680 639)

Terms of use of this website

Application of these terms

This website is operated and owned by Rhino Rack Pty Ltd under the URL https://www.rhinorack.com/en-au

Your use of the content of this website and your experience of this website are governed by these terms of use.

By using or browsing this website you accept these terms and conditions as amended from time to time. If you do not accept these terms and conditions you must exit from this website immediately.

If you enter into transactions with Rhino Rack via this website, additional terms and conditions will also apply to those transactions.

Rhino Rack may amend this website at any time, including these terms and conditions. It is your responsibility to check these terms each time you use this website.

Content of a general nature

The content of this website constitutes general information of a summary nature of interest and relevance at the time of its publication.

Rhino Rack does not warrant the accuracy of the content as complete, accurate or up-to-date, nor that access to this website will be continuous or without interruption.

You agree that you use this website at your own risk and that you will not rely on its content or accessibility.

Limitation of liability and disclaimer

a. Some legal obligations imposed by law cannot be excluded or limited. Rhino Rack does not purport to exclude or limit such liability.

b. Subject to clause (a) and to the extent permitted by law, and except as otherwise expressly provided in terms and conditions applicable to specific transactions that may be facilitated by this website, you agree that:

  • Rhino Rack is not liable to you for any loss (including loss of data), damage, liability, claim or expense including but not limited to legal costs and disbursements arising from your use of this website and whether your claim arises from breach of contract, negligence or other tort or breach of statute, wilful act or otherwise; and

  • All terms, conditions and warranties other than those expressly contained in this website are excluded.

Copyright in this website

This website is copyright of Rhino Rack Pty Ltd. You may download the content of this website for your own personal or private use and may print extracts for such purposes but otherwise you may not make any permanent or enduring copy of this website, its content or its computer code.

You may not reverse engineer or compile this website.

You may not distribute copies of this website or its content to third part for commercial purposes without the prior written consent of Rhino Rack.

Trade marks

All trade marks used in this website are the property of Rhino Rack (except where otherwise expressly stated) and you agree that you must not use any of the Rhino Rack trade marks (or any mark that is substantially similar to any of them) without the prior written agreement of Rhino Rack.

Intellectual property in Rhino Rack products

You agree that all intellectual property in the products shown in this website is the sole property of Rhino Rack and you will not copy, use or seek to register imitations of the products and their packaging displayed in this website.

Links

This website may contain links to websites operated by third parties (“linked sites”). You agree that

a.Rhino Rack does not re-publish, endorse, recommend or approve the linked site; and

b.Rhino Rack makes no representation or warranty concerning the accuracy or other characteristics of the content of the linked site or the experience you will have at the linked site.

Jurisdiction

The laws of New South Wales, Australia governs your use of this website. You and Rhino Rack will submit to the jurisdiction of the courts of that place.

frequently asked questions

Have a question about our policy? We’ve compiled some of the most commonly asked questions and answers so you can travel safely with your equipment on your next adventure.

HOW DO I CANCEL MY ONLINE ORDER?

Simply email customerservice@rhinorack.com.au with your Order number and request that it be cancelled. Please place “Order Cancellation” in the Subject line of the email.

QUESTION NOT ANSWERED?

Please contact your local dealer for questions regarding specific vehicle fitments, returns, or product faults.

WHERE CAN I PURCHASE RHINO-RACK PRODUCTS? DO YOU SHIP INTERNATIONALLY?

We do not sell directly to customers, however, you can find your Local Dealer or view a list of our International Dealers.

IS IT POSSIBLE TO GET SPARE PARTS?

You can order spare parts from your local dealer. Your local dealer should be able to identify the part number required and order it for you. Otherwise, you can find part numbers in the fitting instructions provided with your product.

Need More help?

We have a range of resources to help guide you in selecting the perfect solution for your vehicle.

Whether you're looking for guidance on what roof rack is right for your vehicle or lifestyle or how to install some of our most popular products, explore our range of buying guides, installation videos and FAQs for more information.