Environmental Policy

Rhino-Rack is committed to running its business in a responsible, environmentally sound and sustainable manner. We recognise that our supply chain, processes and products have both direct and indirect environmental impacts. We seek to identify these and to find effective ways of eliminating or reducing them. Our aim is to achieve continuous improvement in our environmental performance.

Throughout our operations we regard compliance with the law as the minimum standard to be achieved and will put in place additional environmental programs to go beyond compliance where appropriate.

Principles

Our environmental objectives have been chosen, and are regularly reviewed, to ensure that our actions effectively implement our environmental policy; they are:

  • To take significant environmental aspects and impacts into account throughout our operations, maintaining a functioning environmental management system.

  • To consider that environmental issues are properly assessed and considered when key decisions are taken, including issues relating to supply chains, processes, distribution and logistics, new product development, due diligence, mergers and acquisitions.

  • To establish and measure the significant environmental impacts of our operations, set targets for performance improvements and monitor progress against those targets in areas including but not limited to energy, greenhouse gas emissions, water usage / quality and waste.

  • To promote the efficient use of renewable energy and natural resources, eliminating and minimising waste, and reusing and recycling where practical.

  • To make a real and meaningful contribution to mitigating climate change and global water scarcity, by considering the lifecycle perspective of our products, including raw materials, packaging, production, distribution, consumer use and end of life, reducing greenhouse gas emissions and water, reflecting national and international government agendas when setting targets.

  • To engage with our suppliers, customers and other stakeholders on environmental issues (including climate change, water management and waste impacts) relating to our products, their manufacture and the sustainability of supply chains.

  • To promote that employees have a level of knowledge and understanding appropriate to their environmental responsibilities and are aware of actions they can take to reduce their impacts.

  • To conduct an annual review, including progress against targets. The Managing Director (MD) has specific responsibility for the Company’s environmental policy and performance. This responsibility is delegated operationally through the Company’s line management structure, which includes the QSE Manager who is responsible for coordinating environmental performance across the Company.

9th February 2023

Implemented: 13th February 1997 | Last Reviewed: 16th December 2022 | Next Review: 16th December 2023

frequently asked questions

Have a question about our policy? We’ve compiled some of the most commonly asked questions and answers so you can travel safely with your equipment on your next adventure.

HOW DO I CANCEL MY ONLINE ORDER?

Simply email customerservice@rhinorack.com.au with your Order number and request that it be cancelled. Please place “Order Cancellation” in the Subject line of the email.

QUESTION NOT ANSWERED?

Please contact your local dealer for questions regarding specific vehicle fitments, returns, or product faults.

WHERE CAN I PURCHASE RHINO-RACK PRODUCTS? DO YOU SHIP INTERNATIONALLY?

We do not sell directly to customers, however, you can find your Local Dealer or view a list of our International Dealers.

IS IT POSSIBLE TO GET SPARE PARTS?

You can order spare parts from your local dealer. Your local dealer should be able to identify the part number required and order it for you. Otherwise, you can find part numbers in the fitting instructions provided with your product.

Need More help?

We have a range of resources to help guide you in selecting the perfect solution for your vehicle.

Whether you're looking for guidance on what roof rack is right for your vehicle or lifestyle or how to install some of our most popular products, explore our range of buying guides, installation videos and FAQs for more information.